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Shipping + Returns

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Please note that due to Covid-19 lockdowns, your items may take longer than normal to arrive. The below timings should be used as a guide only.

Depending on where you are, below are the approximate times your order should take to arrive:

Adelaide 3-4 business days
Brisbane 3-4 business days
Canberra 2 business days
Darwin 5-6 business days
Hobart 5-6 business days
Melbourne 3-4 business days
Perth 5-6 business days
Sydney Up to 2 business days
Rural Areas please allow up to 1 week

DO YOU OFFER INTERNATIONAL SHIPPING?

Unfortunately we do not offer International Shipping, however if you would like to place an order and you are outside Australia, please contact us and we'll do our best to help.

RETURNS POLICY

Unfortunately we cannot receive returns on customised products, however if you believe that your product is faulty, please email natalie@thewoofgang.com.au

At Woof Gang, we are happy to receive returns within 14 days. For the returns address, please email natalie@thewoofgang.com.au.  Please note that goods must be in their original condition, unused and unwashed and that Woof Gang does not cover the cost of shipping returns.